Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled
The Poly CCX 400 is an entry-level business phone that’s easy to use. Its interface is simple and intuitive. And contacts and meetings are one swipe or one tap away on a color touch screen.
Sound your best
Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.
Stylish, ultra-usable design
Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.
KEY SPECIFICATIONS
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Aspect ratio
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9:16
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Audio
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Poly HD Voice; Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression; Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset; Poly NoiseBlockAI technology removes most background noise when using the speakerphone; TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex); Individual volume settings with visual feedback for each audio path; Voice activity detection; Comfort noise generation; DTMF tone generation (RFC 2833 and in-band); Low delay audio packet transmission; Adaptive jitter buffers
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Audio codecs
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G.711 (A-law and μ-law); G.722; G.722.1; G.729AB; iLBC; OPUS
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Certifications and compliances
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AS/NZS 62368-1-17; Australia RCM; Brazil ANATEL; CISPR22 Class B; EEA; CE Mark; EN55024; EN55032 Class B; EN 62368-1; FCC Part 15 (CFR 47) Class B; IEC 60950-1 & IEC 62368-1; ICES-003 Class B; Japan MIC/VCCI; NZ Telepermit; Saudi Arabia CITC; So. Africa ICASA; So. Korea KC; UL 62368-1; VCCI Class B; Canada ICES and NRTL; China RoHS 2.0; Indonesia SDPPI; Mexico NYCE; Russia Customs Union
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Color
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Black
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Compatible Operating Systems
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Android 12
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Country of origin
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Made in China or Taiwan
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Display features
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Adjustable font size selection (regular, medium, large); Screensaver; Voicemail support; Normal and dark mode; Digital picture frame
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Display size (diagonal)
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12.7 cm (5")
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ECCN
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5A992
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Headset and handset compatibility
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Compatible with commercially available TTY adapter equipment; Compliant with ADA Section 508 Subpart B 1194.23 (all); Hearing aid compatibility to ITU-TP.370 and TIA 504A standards; Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids; USB Type-A headset support
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Headset ports
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1 RJ-9; 1 Electronic Hook Switch (EHS) port for optional adapter
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HTS code
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8517180020
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Management Software
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Poly Lens; Poly Zero Touch Provisioning; Polycom Device Management Service for Service Providers (PDMS-SP) Cloud Management; Web UI to device IP address
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Manufacturer product number
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2200-49700
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Manufacturer Warranty
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Poly standard one-year limited warranty
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Material Type for item
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FERT
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Multiple order quantity
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10
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Native resolution
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720 x 1280
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Network protocols, supported
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Manual or dynamic host configuration protocol (DHCP) network setup; 10/100/1000 Base-TX across LAN and PC ports; Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment; Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation; IPv6
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Operating humidity range
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5 to 95%
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Operating temperature range
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0 to 40°C
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Package dimensions (W x D x H)
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22.2 x 24.3 x 6.9 cm
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Package weight
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300 g
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Panel technology
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Color LCD
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Ports
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1 USB 2.0 Type-A (for media and storage applications); 2 RJ-45 (10/100/1000BASE-TX Mbps)
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Power
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Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0); 13 W (maximum)
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Registration required
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No
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Security management
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802.1X Authentication and EAPOL Media encryption via SRTP; Digest authentication; Encrypted configuration files; HTTPS secure provisioning; Password login; Support for signed software executables; Support for URL syntax with password; Transport Layer Security (TLS); SRTP media encryption using AES 256 bits
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Special features
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Unicode UTF-8 character support; Adjustable desk stand (2 positions)
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Storage temperature range
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-40 to 70°C
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Telephony and call handling features
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Busy Lamp Field (BLF); Call timer and call waiting; Caller ID enable/disable; Distinctive incoming call treatment/call waiting; Do not disturb function; One-touch speed dial, redial; Shared call/bridged line appearance; Automatic off-hook call placement (hot dialing); Call media recording/playback; Automatic/remote answer on headset using electronic hook-switch; Call hold/resume, diversion (forward), transfer (consultation, blind), pickup; Calling, called, connected party identification; Call forward for shared lines; Private hold for shared lines; Call logs (missed, received, placed); Local contact directory; Create local contact from call log; Corporate directory; Call server redundancy (failover); SBC line registration; Conference bridging; Local call forwarding (all, busy, no answer) with destination shown on idle display; Automatic call distribution (ACD); Automatic answer (intercom); Call park/retrieve; Directed call pickup; Group call pickup; Hunt group - sequential calling; Last call return; Auto-answer a page with a muted microphone; PTT and Multicast group; Exchange Calendar Integration; Flexible line keys; Key system emulation; STIR/SHAKEN Caller ID validation; Voice Quality Monitoring (VQMon)
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Touch-enabled
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Gesture-based, multi-touch capable touchscreen
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UNSPSC code
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43191515
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UPC number
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1.97498E+11
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VoIP features
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24 lines (SIP registrations); IETF SIP (RFC 3261 and companion RFCs)
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What's in the box
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Console; Desk stand; Handset with handset cord; Network (LAN) cable-CAT-5E; Setup sheet
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[1] Most software-enabled features must be supported by the service provider platform. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.
[2] External universal AC/DC adapter, 5 VDC, 3 A, 15 W (sold separately).